Tips for getting the best speed from your broadband

1. Where to put your router

  • Move the router away from sources of electrical interference

    There are quite a few things that can affect your router's performance if you position it too close. So make sure it's at least five feet away from TVs, monitors, dimmer switches, PC speakers, halogen desk lamps, and so on.
  • Move the router away from sources of radio interference

    Wireless works best when there's clear space between the router and the computer. That means no thick walls, ceilings, radiators, and anything else that could get in the way of the signal.


2. Maintain your computer

  • Clean up your computer

    No, put the screen wipe away. Not that kind of clean up. If your computer is clogged up with files, it can affect the speed of the computer and the speed you can browse the internet, so just go to your System Tools and run Disc Clean Up and Disk Fragmenter.
  • Empty your internet browser cache


3. Test to see if there's a problem with your set-up

  • Use an Ethernet cable instead of a wireless connection

    You will get a faster speed connecting your computer directly to the router using an Ethernet cable. However, this isn't always practical. In which case, you'll need to make sure the wireless router works efficiently.
  • Make sure that you have a micro-filter on all equipment plugged into the broadband line

    If you're plugging any item into a socket on your broadband line - phone, router, modem, fax, alarm, TV, whatever - you must always plug it into a micro-filter before plugging it into the line socket.
  • Plug your router into your main telephone socket rather than an extension

  • Try a different computer on the same connection

    If the other computer gets a faster connection, you'll know that the problem lies with your original computer.


4. Tips on speeding up your computer or device

If your computer or device is running slowly you won't be able to make full use of your broadband and the other services we offer. Due to the wide range of computers and devices in use we can't provide tips for them all but we'll cover some of the major ones below.

You should also consider replacing the computer or device if it's over 5 years old.


  • If you're using a computer running Microsoft Windows you'll find some good tips on Microsoft's website. Currently they're specific to Microsoft Windows 7 but should work for other versions as well.
  • For Apple's OSX many of the same tips apply. Remove programs you don't need, close programs you're not using and keep roughly 10% of your hard drive free. On many Macs you can also install extra RAM memory which can help if you need to run a lot of programs at once.

Devices such as smart phones & tablets

  • Reboot your device occasionally. They don't need shut down as often as computers but it's worth doing once in a while.
  • As with your computer keep some storage space free, the 10% rule or 1Gb is usually a good rule of thumb.
  • Shut down apps when you're not using them. Most devices keep apps open even when you navigate away from them so you'll likely have more apps open than you think.
  • Disable some of the flashy graphics. Your device may be able to have animated backgrounds but they'll slow your phone and drain your battery faster.


Copyright Exchange Comms 2015. All Rights Reserved. Website created by MVG Media.