Avaya
IP Office
Exchange
Comms are an accredited reseller of the Avaya IP Office.
We believe this is the ideal product for the small
medium and enterprise business community to build their
communications
infrastructure around. The
Avaya IP Office delivers the powerful call handling
capabilities
for SME’s to the busiest communications
environments. It provides features and flexibility that
enhance the performance and productivity of everyone who
uses it. What really sets Avaya IP Office apart from communications
solutions you may have used before are the innovative
applications you can add that will transform the way you
do business:
Integrate your customer database with IP Office's sophisticated
call routing capabilities to deliver a new level of
personalised customer service. Build a multimedia contact
centre (up to 75 agents) to support customers via the
phone, e-mail or web chat.
Implement
innovative call accounting capabilities that track calls, allocate
costs and speed investment returns.
Distribute information quickly to large numbers of people
(training, press conferences and briefings) with easy-to-use
conferencing capabilities.
Integrate security and office management capabilities
to remotely unlock doors, access fire/burglar alarms,
monitor energy settings, and more.
By "converging" voice,
data and Internet technologies in one solution, Avaya
IP Office is able to support all
of these applications. Whether it's improving productivity,
streamlining the flow of information or enhancing your
customer service, the versatile Avaya IP Office is designed
to support the applications that will help you achieve
your most important business goals.
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